It arrived yesterday so the shipping took a little while but nothing unexpected. The packaging was a little squished however this did not damage the product. The product came as described. It takes simple AA batteries and has a little light that comes on when using it. I was unsure how soft the nail files would be on sensitive skin and have tested all the heads against my own skin. Hands, face and lip. No irritation or pain caused by this. I also tested it on my own nail to see how well it can trim the nails. It does a nice job. I am confident that this is safe for little baby nails :)